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Abhishek Srikumar What is cshc param ?
Hello All,
During the login to our SFDC community portal, we find that there is a param called as cshc. Can you please explain what this is and what is being tracked in this parameter?
I was referring an old thread in the below link
https://developer.salesforce.com/forums/ForumsMain?id=906F000000099dpIAA
but looking for some detailed answer.
CODE from the link above -
<a href="https://logmein.lmisupport.cs3.force.com/portal/secur/frontdoor.jsp?cshc=0000000SmHV00000000elr&portalId=06030000000KLOj&refURL=https%253A%252F%252Flogmein.lmisupport.cs3.force.com%252Fportal%252Fsecur%252Ffrontdoor.jsp&retURL=%252Fportal%252Fapex%252Fportalcasedetail&sid=00DQ00000000elr%2521ARsAQPMRBgvnE_sjnWsrc8aZgq857bO3C84ObcZOp4dOrmnM2CHLBcyfp5ufh64L4XCjMfffMFKQDVo07Ua7JbtgmA1WumAlSDU&untethered="target="_blank">https://logmein.lmisupport.cs3.force.com/portal/secur/frontdoor.jsp?cshc=0000000SmHV00000000elr&portalId=06030000000KLOj&refURL=https%253A%252F%252Flogmein.lmisuppo
During the login to our SFDC community portal, we find that there is a param called as cshc. Can you please explain what this is and what is being tracked in this parameter?
I was referring an old thread in the below link
https://developer.salesforce.com/forums/ForumsMain?id=906F000000099dpIAA
but looking for some detailed answer.
CODE from the link above -
<a href="https://logmein.lmisupport.cs3.force.com/portal/secur/frontdoor.jsp?cshc=0000000SmHV00000000elr&portalId=06030000000KLOj&refURL=https%253A%252F%252Flogmein.lmisupport.cs3.force.com%252Fportal%252Fsecur%252Ffrontdoor.jsp&retURL=%252Fportal%252Fapex%252Fportalcasedetail&sid=00DQ00000000elr%2521ARsAQPMRBgvnE_sjnWsrc8aZgq857bO3C84ObcZOp4dOrmnM2CHLBcyfp5ufh64L4XCjMfffMFKQDVo07Ua7JbtgmA1WumAlSDU&untethered="target="_blank">https://logmein.lmisupport.cs3.force.com/portal/secur/frontdoor.jsp?cshc=0000000SmHV00000000elr&portalId=06030000000KLOj&refURL=https%253A%252F%252Flogmein.lmisuppo
This happens when the profile associated to the portal user is not available for use in the portal. To resolve this, you can do either of the following:
For partner portal: Navigate to <your name> - Setup - Customize - Partners - Settings and click on the portal name. Scroll to the Assigned Profiles section and add the profile associated with the portal user.
For customer portal: Navigate to <your name> - Setup - Customize - Customer Portal - Settings and click on the portal name. Scroll to the Assigned Profiles section and add the profile associated with the portal user.
If the above suggestion worked, let us know by marking the answer as "Best Answer" right under the comment which will help the rest of the community should they have a similar issue in the future.
Thanks & Regards
David Hales(1044)
Kloudrac Software Pvt. Ltd.