function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
TraciKimTraciKim 

SalesForce Integration Question

We have an existing integration between our project tracker and SalesForce, where the data flows through MuleSoft. We have been working on getting an additional field added to the integration flow (Install_APM__c). Our IT and BA resources have successfully tested the integration on that field in QC and UAT; however when the updates were pushed to Prod, the integration seems to fail specifically on that field. Existing fields that are integrated between SalesForce and our project tracker continue to update successfully.

Not sure if there is anything on the SalesForce side that might be an issue for this new integration field. Any help/advice would be much appreciated. Thanks!
Andy BoettcherAndy Boettcher
Does the user account that MuleSoft is using to do the integration have access to the new field in Production?
TraciKimTraciKim
Yes - the account has access to all views and values.