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Rama MoorthyRama Moorthy 

Cancellation Policy of 401 developer examination

I have registered for 401 developer exam format as "Online Proctoring" instead of "Onsite Proctoring". I have opened a case in order to cancel the registration. My exam date is on 24-06-2015 and my case registered time was 07:43 PM ,20-06-2015. I need to know two things

1) When will this process get started and my registration get cancelled?
2) Will full of my amount be refunded?
SarfarajSarfaraj
As you have raised the case well before your scheduled exam date, you will receive a full refund. You will definetely receive one response by next business day. Check this knowledge article for full details about the policy,

https://help.salesforce.com/HTViewSolution?id=000186541