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Can you update a Lead from a public web form similar to Web-to-Lead?
Hey gang,
I am hoping that someone might be able to point me in the right direction here. My I/S department has an in house tool that they are pushing Leads through an API to Salesforce. We would like to add a brief survey after the lead has been created to request additional information. I have been doing some research into doing this using Sites/Pages, but have only been able to insert a new lead not update the lead with this additional info. The I/S team receives back the information about the lead including the SFDC Id and would like to pass this back in a url to pull up the lead and capture the additional information. Can this be acheived through Sites/Pages as a public web form or can this only be done through an API?
Thank you for any help that can be provided.
Chris
I am hoping that someone might be able to point me in the right direction here. My I/S department has an in house tool that they are pushing Leads through an API to Salesforce. We would like to add a brief survey after the lead has been created to request additional information. I have been doing some research into doing this using Sites/Pages, but have only been able to insert a new lead not update the lead with this additional info. The I/S team receives back the information about the lead including the SFDC Id and would like to pass this back in a url to pull up the lead and capture the additional information. Can this be acheived through Sites/Pages as a public web form or can this only be done through an API?
Thank you for any help that can be provided.
Chris
This can be done through the APIs as you mentioned.