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Rodrigo Valdes add 2 fields in a report
Hello!
I made a report in my organization salesforce, this report is grouped by a specified field. this specific field has 4 values (Incident, inquiries, requests, BLANK).
I'm trying to add all records "Incident" with BLANK records that have value, but I could not do it.
anyone has any idea how to do?
It would be helpful!
regards!
I made a report in my organization salesforce, this report is grouped by a specified field. this specific field has 4 values (Incident, inquiries, requests, BLANK).
I'm trying to add all records "Incident" with BLANK records that have value, but I could not do it.
anyone has any idea how to do?
It would be helpful!
regards!
you can create a formula field on this object and the formula give you the three solutions you need from the existing field. I think, this could be a solution:
IF( ISPICKVAL(Incident_Type__c, ''), 'Incidente', TEXT(Incident_Type__c))
Regards
Robert
(mindforce: www.mind-force.de)