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Dinesh Gupta KondapalliDinesh Gupta Kondapalli 

Data.com functionality

What exactly the "Duplicate management" functionality in Data.com ? is it gonna stop users when entering duplicate records in their SFDC instance ?? 
Best Answer chosen by Dinesh Gupta Kondapalli
Amit Khanduri.Amit Khanduri.
Duplicate management allows users to stop creating a duplicate records at the same time it follow the role
 hierarchy. It means above hierarchy user will not be able to create duplicate record. they have to select existing record if there, while lower hierarchy will be able to beacsue he cannot see the above hierachy records.
 

All Answers

Amit Khanduri.Amit Khanduri.
Duplicate management allows users to stop creating a duplicate records at the same time it follow the role
 hierarchy. It means above hierarchy user will not be able to create duplicate record. they have to select existing record if there, while lower hierarchy will be able to beacsue he cannot see the above hierachy records.
 
This was selected as the best answer
Dinesh Gupta KondapalliDinesh Gupta Kondapalli
@Amit : ohh.. If it follows the role hierarchy, then we cannot achieve the actual functionality of de-duplication right because the record created by lower hierarchy might be duplicated one as he might not able to see the existing record which was created by his above hierarchy.
Amit Khanduri.Amit Khanduri.
#Dinesh Gupta Kondapalli... Yeah absolutely correct. Please select my ans as best answer if it was helpful:)
Eleanor JonesEleanor Jones
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