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Umakant Shukla
prechat form could not redirect to chat window and could not save prechat information into salesforce org
Hello
I am facing issue with Prechat Form could not redirect to chat window and also prechat form information could not save as a contact record.
I am facing issue with Prechat Form could not redirect to chat window and also prechat form information could not save as a contact record.
Please go through the below link. A very nice article on PreChat API. I found it very useful. Hope it will solve your problem too.
http://peterknolle.com/live-agent-pre-chat-api/
Regards
Amrender
All Answers
Please see the similar scenario below
Please see the link below
http://salesforce.stackexchange.com/questions/21547/how-to-setup-pre-chat-form-in-html-to-embed-in-customer-website
Best Regards
Naga kiran
Please go through the below link. A very nice article on PreChat API. I found it very useful. Hope it will solve your problem too.
http://peterknolle.com/live-agent-pre-chat-api/
Regards
Amrender