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Shree K Is it possible to delete or abort the time based workflow action that has been set which is in the middle of the Que
Hi
lets assume a time based workflow rule is set and activated on time based actions
for Eg:sending an email containing birthday wishes to 3 users based on their birth dates 8/8/2015,8/9/2015 and 8/10/2015.
Now is it possible to go back,deactivate and delete one of them which is in the middle of the Que i.e the times based workflow action which was set for (8/9/2015).
lets assume a time based workflow rule is set and activated on time based actions
for Eg:sending an email containing birthday wishes to 3 users based on their birth dates 8/8/2015,8/9/2015 and 8/10/2015.
Now is it possible to go back,deactivate and delete one of them which is in the middle of the Que i.e the times based workflow action which was set for (8/9/2015).
Setup->Monitor-->Time-Based Workflow--> Then search record and delete
To view pending actions:
1. From Setup, click Monitoring | Time-Based Workflow.
2. Click Search to view all pending actions for any active workflow rules, or set the filter criteria and click Search to view only the pending actions that match the criteria. The filter options are:
Workflow Rule Name: The name of the workflow rule.
Object: The object that triggered the workflow rule. Enter the object name in the singular form.
Scheduled Date: The date the pending actions are scheduled to occur.
Create Date: The date the record that triggered the workflow was created.
Created By: The user who created the record that triggered the workflow rule.
Record Name: The name of the record that triggered the workflow rule.
To cancel pending actions:
Select the box next to the pending actions you want to cancel.
Click Delete.
Any idea if the above is possible to be done in an automated way? Ie Salesforce Admin not have to manually delete records that no longer meet criteria? Thanks, Naz