You need to sign in to do that
Don't have an account?
Dannielle Givens
New Trailhead Updates
What's the difference between the Admin Trail, and Admin CRM. This CRM looks as if it is a new module, which in my personal opinion contains content that could be referenced in the CRM basics module. Can anyone shed any light on this?
Thank you,
Dannielle
Thank you,
Dannielle
The original Admin trail is more of the setup behind those things, and not really related to the out of box objects.
The new CRM trail on the other hand is solely focussed on providing a basic introduction to core CRM topics like Accounts, Contact, Opportunities and Leads. Over time, we'll add additional CRM focussed content to this trail (e.g. Notes, Activities, Files etc.).
All three trails are targeted at Admins - they just cover different areas of the product. Hope this clarifies. Thanks
Sandeep Bhanot
Salesforce.com