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Jacob W Landis
wrong record type saved
Hi,
We have a custom object which have 4 record types, each link to their own pagelayout, but when user try to create a new record, always record type are always saved as one type not the type user selected earlier. I have check the user profile, all 4 record types are available for them. what could cause it?
We have a custom object which have 4 record types, each link to their own pagelayout, but when user try to create a new record, always record type are always saved as one type not the type user selected earlier. I have check the user profile, all 4 record types are available for them. what could cause it?
CyberJus
Are you using the standard record type selection page? Do you have any workflows or triggers that effect he record type?
Jacob W Landis
Yes . we use standard record pipe section Page, and we don't have any workflow or Trigger