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Sachin Sharma 3886Sachin Sharma 3886 

SingleEmail and MassEmail

Hi Expertz,

Can any one please told me the differenct between SingleEmail and MassEmail.

Thanks in advance

Thanks
Sharma
Himanshu ParasharHimanshu Parashar
Hi Sachin,


Mass Emailing

Pros

Is generally faster for the user (you go through a wizard once instead of once per contact.)

Cons

Cannot customize the email template on a per-contact basis
Might not be able to create a filter to select the recipients
Visualforce email templates cannot be used

Individual Emailing

Pros

Can customize the email template before sending if you select a text template
Does not require Extended Mail Merge to be activated
Does not require a filter to select recipient

Cons

Time consuming for a large number of emails


Thanks,
Himanshu