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nonprofit adminnonprofit admin 

Custom Email Button

Hi,

I would like to make better use of the Email Function on the Contact record. The standard is that it is available when hovering over the ACTIVITY HISTORY.

In a past SF instance, I had created a button on the CONTACT for "EMAIL NOW" ... it was a little more obvious on the page. My issue is that I can't remember exactly how I got it to work so I am getting an error.

Here's what I have in the button:
https://na20.salesforce.com/_ui/core/email/author/EmailAuthor?p2_lkid={name_firstcon2}
+{name_lastcon2}&rtype=003&retURL=%2F{Contactid}

I also tried:
https://na20.salesforce.com/_ui/core/email/author/EmailAuthor?p2_lkid={Contactid}
&rtype=003&retURL=%2F{Contactid}

While I get no syntax errors, still have it mapped incorrectly.

Appreciate any help?

Thanks in advance!
 
nonprofit adminnonprofit admin
Just tried to take the next step to map a specific email template ... I get the template but still have issues with passing the Contact:

https://na20.salesforce.com/_ui/core/email/author/EmailAuthor?p2_lkid={Contactid}
&rtype=003 &template_id= 00X14000001pco4&p5=&save=1&retURL=%2F{Contactid}
 
nonprofit adminnonprofit admin
Okay ... here it is !
I seem to have helped myself (just hate when i can't figure it out)

https://naxx.salesforce.com/email/author/emailauthor.jsp?p2_lkid={!Contact.Id}&rtype=003&template_id=PasteYourTemplateIDHere

Tie this to a button name of your choice and select specific email template to go along with it.
User can select button ... Contact will auto-fill along with any merge fields in the email template.

WORKS WELL for many applications ... hope it helps you!