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seamas liseamas li 

Move the Send an Email button to top of Cases page next to Edit button

Hi Experts
I want to move Send an Email button from related list to top of Cases detail page, and near to Edit button(standard button).

Or Can I create a Custom button has same function and behavior with Send an Email button?

Because the Send an Email button always in the bottom of the screen, it is hard to find.

Thanks you so much.
Best Answer chosen by seamas li
Rajendra RathoreRajendra Rathore
Hi Seamas,

Yes you can use a cutom button as Detail Page button on Case record.
Yes you can use Standard email functionlity without write any visualforce page and apex.

1.) Create "Send Email" custom button as  Detail page button on case object .
Use following code on that button :
/_ui/core/email/author/EmailAuthor?p3_lkid={!Case.Id}&retURL=%2F{!Case.Id}
For more info check attached screen shot.

Send Email Custom button

2.) Add that custom button on case detail page.

Thanks,
Rajendra
 

All Answers

seamas liseamas li
Hi Neetu ,
Thank you so much for your help.
We are new team for SFDC, Could you please adivce how to impliment this custom buttom?
Can we reuse the standard function of Send an Email button in Visual page or apex ?

Thanks  
Rajendra RathoreRajendra Rathore
Hi Seamas,

Yes you can use a cutom button as Detail Page button on Case record.
Yes you can use Standard email functionlity without write any visualforce page and apex.

1.) Create "Send Email" custom button as  Detail page button on case object .
Use following code on that button :
/_ui/core/email/author/EmailAuthor?p3_lkid={!Case.Id}&retURL=%2F{!Case.Id}
For more info check attached screen shot.

Send Email Custom button

2.) Add that custom button on case detail page.

Thanks,
Rajendra
 
This was selected as the best answer
seamas liseamas li
Hi Rajendra

Thank you so much for your geate support.it is working.

How can I find this kind of link /_ui/core/email/author/EmailAuthor?p3_lkid={!Case.Id}&retURL=%2F{!Case.Id}.

I have a lot need to learn.

Best Regards,
Seamas