function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Derek M HughesDerek M Hughes 

Expired community URL redirects to invalid page

HI,

When the Community_URL has expired and a client clicks on it the client is redirected to an invalid page. The documentation suggest that expired login URL's should be directed to the login page of the community. Please see this Summer 15 release not for confirmation thereof:  http://releasenotes.docs.salesforce.com/en-us/summer15/release-notes/rn_networks_used_retired_merge_fields_redirects.htm 

For examples this expired URL:  

https://confirmation.success.cqs.co.za/login?c=ctPhcogx5MQ85yPCUsp%2BZ%2BMHxhWElax4aGH1cOl%2FY%2BWIOESVANUDI76uRgGEjnHUNTEcVez3Ug7aurVdNUZb8na5j8ucNjKT5RrXFK2PJrNAQcnUH7%2FrRaecQD6L3jo6AMI%3D

And you will be directed to : http://emea.salesforce.com/conf_login 
which is an invalid page. This should be re-directing to

https://confirmation.success.cqs.co.za/conf_login

This is giving our clients a really bad experience when trying to connect to our Salesforce community.

Any assistance would be welcome.

Regards
Derek
Derek M HughesDerek M Hughes
I have been engaged with Saleforce support for a week on this issue and they have finally told me that it is a developer issue and I should post the issue here for assistance.  But I had done this before even contacting support and after 11 days no help has been forthcoming on developer.salesforce.com...

Where to now?