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Dave Russell MBA CSM CRM Business Analyst Salesforce.com Certified - Available for Contract Opportunities
- Available for new contracts starting 9/14/15 - can work C2C; have Single Member LLC registered in Virginia
- Recently completed global SFDC redesign and implementation for Fortune 500 client
- Completed over 25 SFDC projects (Sales Cloud, Service Cloud) in the last 3 years for small, medium and large organizations
- Salesforce.com Certified Administrator (2015, 2008)
Professional Summary
More than ten years of Management Consulting / Trusted Advisor experience in the delivery of innovative strategic solutions, to clients in the private, public and education sectors, both domestically and internationally. Led initiatives and teams in the development of Customer Relationship Management (CRM), Collaboration, Knowledge Management (KM), Productivity, Business Process Redesign (BPR), Marketing, Adoption Strategy / Planning, and Enterprise Resource Planning (ERP) at both the enterprise and business unit levels, and developed holistic business and technology solutions that met and exceeded service and performance objectives.
Prior to Management Consulting, worked in the Financial Services and Insurance industries for 12 years, in Managed Care Marketing, Mutual Fund / Real Estate Investment Portfolio Reporting, Call Center Reengineering Operations, Financial Systems and Corporate Communications.
MBA from Duke University and a BA in Economics from the University of Connecticut, along with current DoD and DOJ Clearances. Current Salesforce (SFDC) Certified Administrator, Scrum Alliance Certified ScrumMaster, Prosci Certified Change Management Professional. Former Siebel 7 Certified Consultant, and one of the “First 500 Certified” SFDC Administrators in the world (2008).
- Recently completed global SFDC redesign and implementation for Fortune 500 client
- Completed over 25 SFDC projects (Sales Cloud, Service Cloud) in the last 3 years for small, medium and large organizations
- Salesforce.com Certified Administrator (2015, 2008)
Professional Summary
More than ten years of Management Consulting / Trusted Advisor experience in the delivery of innovative strategic solutions, to clients in the private, public and education sectors, both domestically and internationally. Led initiatives and teams in the development of Customer Relationship Management (CRM), Collaboration, Knowledge Management (KM), Productivity, Business Process Redesign (BPR), Marketing, Adoption Strategy / Planning, and Enterprise Resource Planning (ERP) at both the enterprise and business unit levels, and developed holistic business and technology solutions that met and exceeded service and performance objectives.
Prior to Management Consulting, worked in the Financial Services and Insurance industries for 12 years, in Managed Care Marketing, Mutual Fund / Real Estate Investment Portfolio Reporting, Call Center Reengineering Operations, Financial Systems and Corporate Communications.
MBA from Duke University and a BA in Economics from the University of Connecticut, along with current DoD and DOJ Clearances. Current Salesforce (SFDC) Certified Administrator, Scrum Alliance Certified ScrumMaster, Prosci Certified Change Management Professional. Former Siebel 7 Certified Consultant, and one of the “First 500 Certified” SFDC Administrators in the world (2008).