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Srinu way to make the VF page stay in console
Hi Guys,
my org is using desktop softphone adapter to answer calls by agents.
Backgroung: I have a custom button on case detail page upon clicking on that VF page will opin in new tab. Issue is when Agents using console view they are using this VF page and it's dosconnets the Softphone.
To prevent this, Do I need to add any code to my VF page to support console view?
Any suggestions much appreciated!
Thanks,
Srinu.
my org is using desktop softphone adapter to answer calls by agents.
Backgroung: I have a custom button on case detail page upon clicking on that VF page will opin in new tab. Issue is when Agents using console view they are using this VF page and it's dosconnets the Softphone.
To prevent this, Do I need to add any code to my VF page to support console view?
Any suggestions much appreciated!
Thanks,
Srinu.