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Salesforce seekarSalesforce seekar 

Issue with layout what a user see

Hi ALL , i have a user who is unable to see the product baskets and a button on opporunity in his prod environmnet .... in test environmnet he is able to see . i checked all the  profiles both were same in test and prod ... i checked the page layout as well in prod , both are having the related list as prod basket and button ' send quote for Approval '

 







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Best Answer chosen by Salesforce seekar
William TranWilliam Tran
Does he have security rights to product baskets in Prod?  Sometimes it is granted in Sharing rules or Permissions so check those also.

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Thanks