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Justin Ruck
User can change contact owner in Classic, but not in Lightning
I have a user who change change the contact owner on the contacts that he owns in Classic. However, when he's in Lightning Experience, he doesn't have that ability. See screenshots below. How can I fix this?
Classic:
Lightning:
Classic:
Lightning:
You can check the user access, also verify whether they looking in to correct layout
PFA Screen Shot To change the owner :
Hope this helps
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Thanks,
Swayam
I have the Change Contact Owner in Lightning, but not this user profile. As I said, this user profile has the Change Contact Owner in Classic, but not in Lightning.
I encountered the same issue. Once I added View Setup and Configuration permission, the user had the ability to change ownership in Lightning.
I added it to a permission set, so I could more easily remove the permission once the issue is fixed.