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Gabrielle Boeri-Charles How to have all Customer Community users get email notification for every new question asked and every answer to it?
In a Customer Community (Napili Template) using Chatter Questions, how to make all users get email notification for every new question asked and every answer to it? By default?
I also want these emails:
- to be of the type you can directly answer to
- to let the customer the choice to stop following this feed when they want
- ideally, to have the title of the question as e-mail title
Any ideas?
For example developer work with "EntitySubcription" object? or Users' "UserPreferencesDisableAllFeedsEmail" field? or new custom email alert set by flow/process?
I also want these emails:
- to be of the type you can directly answer to
- to let the customer the choice to stop following this feed when they want
- ideally, to have the title of the question as e-mail title
Any ideas?
For example developer work with "EntitySubcription" object? or Users' "UserPreferencesDisableAllFeedsEmail" field? or new custom email alert set by flow/process?