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santhosh konathala 8santhosh konathala 8 

When should we use freeze button?

Pankaj_GanwaniPankaj_Ganwani
You can temporarily suspend a user account that requires more work to deactivate.
 
In some cases, you can’t immediately deactivate an account (such as when a user is selected in a custom hierarchy field). To
prevent users from logging into your organization while you perform the steps to deactivate them, you can freeze user accounts.
For example, let’s say a user,Joy, just left your company and you want to deactivate her account. However, she’s
selected in a custom hierarchy field, so you’ll need to perform some more steps to remove her from the field. Since you can’t
immediately deactivate her account, you can freeze it in the meantime.
Amit Chaudhary 8Amit Chaudhary 8
Freeze or Unfreeze User Accounts


In some cases, you can’t immediately deactivate an account, such as when a user is selected in a custom hierarchy field. To prevent users from logging in to your organization while you perform the steps to deactivate them, you can freeze user accounts.
Let’s say a user just left your company. You want to deactivate the account, but the user is selected in a custom hierarchy field. Because you can’t immediately deactivate the account, you can freeze it in the meantime
  1. From Setup, enter Users in the Quick Find box, then select Users.
  2. Click the username of the account you want to freeze.
  3. Click Freeze to block access to the account or Unfreeze to allow access to the account again.

NOTE:- Freezing user accounts doesn’t make their user licenses available for use in your organization. To make their user licenses available, deactivate the accounts.

Let us know if this will help you