+ Start a Discussion
Raj SubburajRaj Subburaj 

Integration with external system

What would be best approach to integrate with extenal system(Legacy)?  For an example,  Contact information should be in sync with both salesforce and our external system. Whenever "Contact Record" is created/updated/deleted in salesforce, it should be sent to external system and vice versa?  
Abhilash Mishra 13Abhilash Mishra 13
I also have the same requirement. 
buyan thyagarajanbuyan thyagarajan
Hi Mohan,
You can create an outbound message on the contact record by creating a workflow. So the workflow which is a feature in salesforce can be triggered on contact creation or editing and it will send an outbound message which is a soap request to an external web service . You can create a webservice which can read the soap request and update your internal system. This is one option.
 The second option is to use a feature in salesforce called lightning connect . This can connect directly to the legacy system provided you create a web service would allow to expose the legacy system data.
Let me know if this helps..
Buyan