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srinu vassrinu vas 

send email method is invoked but iam not getting emails when i create case from web portal

i have created trigger on case and its working fine when i creat a case from console,but when i create case from web portal trigger excecuting perfectlyy but email not getting...
 
Sumit Kumar Singh 9Sumit Kumar Singh 9
Hello, 
Please check  - 

Go to Setup -> Email Administration -> Deliverability and set the "Access level" to "All Email"

Hope it will help you.

Thanks,
Sumit KumarSingh
srinu vassrinu vas
Hi Sumit Thank you for u r reply,
alredy i have given access level to All email...

and one more thing thing is iam getting emails when i create case from Developer console,
but if i create case from web portal iam not getting emails.

thanks....