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Sunil Wadeyar 4 setting up load balanced call center in salesforce
Hi,
I have a cti adapter url like https://instance.xyz.com/callcenter . This is a load balancer url. This actually redirects request to https://instance1.xyz.com/callcenter or https://instance2.xyz.com/callcenter.
The issue is runApex, ClickToDial features are not working because in interactionFramework.js there is a security check with below code
if (b.origin.toLowerCase() !== a.sofphoneEventOriginUrl)
a.doPostMessage(null , null , LC.getLabel("InteractionApi", "InvalidSoftphoneIframeOrigin"));
Here b.origin will have either https://instance1.xyz.com/callcenter or https://instance2.xyz.com/callcenter and a.sofphoneEventOriginUrl will have https://instance.xyz.com/callcenter
How to setup load balanced call center in salesforce?
I have a cti adapter url like https://instance.xyz.com/callcenter . This is a load balancer url. This actually redirects request to https://instance1.xyz.com/callcenter or https://instance2.xyz.com/callcenter.
The issue is runApex, ClickToDial features are not working because in interactionFramework.js there is a security check with below code
if (b.origin.toLowerCase() !== a.sofphoneEventOriginUrl)
a.doPostMessage(null , null , LC.getLabel("InteractionApi", "InvalidSoftphoneIframeOrigin"));
Here b.origin will have either https://instance1.xyz.com/callcenter or https://instance2.xyz.com/callcenter and a.sofphoneEventOriginUrl will have https://instance.xyz.com/callcenter
How to setup load balanced call center in salesforce?