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Salesforce 283Salesforce 283 

Which is the best user license for create the customer community

Hi Guys,
  I want to implement a customer community. I don't know how to start this and which license i have to take. Please help me out this.


Thanks & Regards,
Mahesh.
Michael WelburnMichael Welburn
There are two main license types, Customer and Customer Plus. The biggest thing that drives you to Customer Plus ends up being security, as Customer Plus is needed for roles & sharing. This is a good resource for comparison:

http://help.salesforce.com/apex/HTViewHelpDoc?id=users_license_types_communities.htm&language=en_US

Beyond that, you can choose named or login-based licenses. Based on the pricing you get from Salesforce, you can do the math on whether it makes sense to pay based on user or based on the total number of logins for all of your customers in the community (or a split, choosing named for the users who become frequent users).