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omateomate 

API Calls Threshold Issue

HI, we are currently locked out of our Vertical Response account due to what Vertical Response is saying is a SalesForce API call limit issue. Our SalesForce rep has sent me here. I need to find out what's causing us to hit this limit as this has never happened before, the SF rep said this is a something development would have to look into.

How do I find out what is causing us to hit this threshold in a 24 hour period? 
Daniel BallingerDaniel Ballinger

One option is to use the Event Monitoring API (https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/using_resources_event_log_files.htm). With this you can retrieve a log of all the API calls that were made over a period. You would probably be looking for the API, Bulk API, and REST API event types.

Note that this is a paid feature outside of developer edition orgs.

Another light weight way of checking is to look at the Login History report. If an API enabled user is logging in excessivly it could help narrow down the source.