function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Jay Singh 8Jay Singh 8 

how to update a custom field into the activity history related list when an email is added

how to update a custom field into the activity history related list when an email is added?  There is a custom field that I added to the activity history related list and I want it to populate based on what was documented in the comments field (Standard field).  I've realized that using a workflow rule triggers something to go wrong with the salesforce connector from outlook so that didn't work for me.  Are there any other ways and what options do I have?

Thanks,

Jay Singh
Ansh CoderAnsh Coder
Hi, jay you can use formula field.
make the custom field a formula field.