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Dipak Sonawane 24
Service Console - Clone button creates two entries under History
Clone Button - We calling below Javascript
{!requireScript("/soap/ajax/34.0/connection.js")}
{!requireScript("/support/console/34.0/integration.js")}
if(sforce.console.isInConsole())
{
sforce.console.openPrimaryTab(null,'/{!Account.Id}/e?clone=1',true);
}
else
{
window.open('/{!Account.Id}/e?clone=1' ,'_parent');
}
Account Record - XXX (Name)
Clone Record - YYY (Name)
Under History - There are two entries
YYY
YYY
Its renaming name on Original Account record under History.
How we can control History records from javascript or why its overriding name from previous record.
{!requireScript("/soap/ajax/34.0/connection.js")}
{!requireScript("/support/console/34.0/integration.js")}
if(sforce.console.isInConsole())
{
sforce.console.openPrimaryTab(null,'/{!Account.Id}/e?clone=1',true);
}
else
{
window.open('/{!Account.Id}/e?clone=1' ,'_parent');
}
Account Record - XXX (Name)
Clone Record - YYY (Name)
Under History - There are two entries
YYY
YYY
Its renaming name on Original Account record under History.
How we can control History records from javascript or why its overriding name from previous record.