function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Prashant GandhiPrashant Gandhi 

Freeze Vs Deactive

Hi,
What is the difference between User account freeze and deactivate?
Please explain breifly.

Thanks.
Mahesh DMahesh D
Hi Prashant,

Freeze:

In some cases, you can’t immediately deactivate an account, such as when a user is selected in a custom hierarchy field. To prevent users from logging in to your organization while you perform the steps to deactivate them, you can freeze user accounts.

Deactivate:

You can’t delete a user, but you can deactivate an account so a user can no longer log in to Salesforce.


Please also look into below links for more information:

https://help.salesforce.com/apex/HTViewHelpDoc?id=users_freeze.htm

https://help.salesforce.com/apex/HTViewHelpDoc?id=deactivating_users.htm&language=en_US

https://developer.salesforce.com/forums/?id=906F00000008s0CIAQ

https://help.salesforce.com/apex/HTViewSolution?id=000187696&language=en_US

http://docs.releasenotes.salesforce.com/en-us/winter14/release-notes/users_freeze.htm


Please do let me know if it helps you.

Regards,
Mahesh
DeepthiDeepthi (Salesforce Developers) 
Hi,

If you freeze a user account, it gives you the opportunity to move the associated records, etc. to the ownership of someone else so they would be able to manage those accounts.  "Freezing" only stops the user from being able to login.  When you "deactivate," it frees up that salesforce license to be given to another user. 

Hope this helps you!
Best Regards,
Deepthi
Amit Chaudhary 8Amit Chaudhary 8
Freeze User:-
In some cases, you can’t immediately deactivate an account, such as when a user is selected in a custom hierarchy field. To prevent users from logging in to your organization while you perform the steps to deactivate them, you can freeze user accounts

NOTE:- Freezing user accounts doesn’t make their user licenses available for use in your organization. To make their user licenses available, deactivate the accounts

https://help.salesforce.com/apex/HTViewSolution?id=000187696&language=en_US

Deactivate (Delete) Users
You can’t delete a user, but you can deactivate an account so a user can no longer log in to Salesforce


 
Giau Le 9Giau Le 9

The difference is: 
- Deactivate means that you dont allow that user login in your org and  it frees up that salesforce license to be given to another user.
- Sometimes you can’t immediately deactivate an account (such as when a user is selected in a custom hierarchy field). To prevent users from logging in to your organization while you perform the steps to deactivate them, you can freeze user accounts.
 
Giau Le 9Giau Le 9
You can watch this to understand more about the difference between User account freeze and deactivate:
https://www.youtube.com/watch?v=HYPB3oq_94Q