+ Start a Discussion
System Administrator 393System Administrator 393 

Web 2 Lead Not Importing Data

2016-03-11 18:44:28.430017 - DEBUG --> GFFeedAddOn::maybe_process_feed(): Starting to process feed (#1 - ) for entry #199 for sf-web-to-lead 
2016-03-11 18:44:28.430336 - DEBUG --> Opt-in condition met; adding entry 199 to Salesforce 
2016-03-11 18:44:28.430639 - DEBUG --> All Feed Meta: Array
(
    [email] => 2
    [salutation] => 
    [first_name] => 11.3
    [last_name] => 11.6
    [title] => 
    [company] => 7
    [phone] => 12
    [mobile] => 
    [fax] => 
    [street] => 
    [street2] => 
    [city] => 
    [state] => 
    [country] => 
    [zip] => 
    [URL] => 
    [twitter] => 
    [message] => 
    [lead_source] => 14
    [description] => 
    [industry] => 
    [rating] => 
    [revenue] => 
    [employees] => 
    [Campaign_ID] => 
    [member_status] => 
    [emailOptOut] => 
    [faxOptOut] => 
    [doNotCall] => 
    [retURL] => 
    [Priority] => 
    [recordType] => 3
    [00N61000004cn5A] => 13
    [00N61000004cpQt] => 15.1
)
 
2016-03-11 18:44:28.430905 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID salutation 
2016-03-11 18:44:28.431261 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID title 
2016-03-11 18:44:28.431565 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID mobile 
2016-03-11 18:44:28.431736 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID fax 
2016-03-11 18:44:28.431898 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID street 
2016-03-11 18:44:28.432058 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID street2 
2016-03-11 18:44:28.432219 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID city 
2016-03-11 18:44:28.432375 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID state 
2016-03-11 18:44:28.432531 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID country 
2016-03-11 18:44:28.432682 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID zip 
2016-03-11 18:44:28.432842 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID URL 
2016-03-11 18:44:28.433005 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID twitter 
2016-03-11 18:44:28.433156 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID message 
2016-03-11 18:44:28.433401 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID description 
2016-03-11 18:44:28.433547 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID industry 
2016-03-11 18:44:28.433649 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID rating 
2016-03-11 18:44:28.433763 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID revenue 
2016-03-11 18:44:28.433913 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID employees 
2016-03-11 18:44:28.434065 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID Campaign_ID 
2016-03-11 18:44:28.434217 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID member_status 
2016-03-11 18:44:28.434376 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID emailOptOut 
2016-03-11 18:44:28.434535 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID faxOptOut 
2016-03-11 18:44:28.434693 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID doNotCall 
2016-03-11 18:44:28.434844 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID retURL 
2016-03-11 18:44:28.435003 - DEBUG --> [get_merge_vars_from_entry]: Feed field not defined for field ID Priority 
2016-03-11 18:44:28.435451 - DEBUG --> Temp Merge Vars: Array
(
    [email] => name@email.com
    [first_name] => First Name
    [last_name] => Last Name
    [company] => My Company
    [phone] => (778) 205-6440
    [lead_source] => Lead from Contact Us (Website)
    [recordType] => 01261000000LOPy
    [00N61000004cn5A] => test
    [00N61000004cpQt] => 
)
 
2016-03-11 18:44:28.435981 - DEBUG --> DA::filter_web_to_lead_merge_vars() - Starting adding DA data to merge vars. 
2016-03-11 18:44:28.436223 - DEBUG --> DA::filter_api_merge_vars() - Added DA data to merge vars. Token:  and Url:  
2016-03-11 18:44:28.436774 - DEBUG --> This is the data sent to Salesforce (at https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8:
Array
(
    [body] => Array
        (
            [email] => name@email.com
            [first_name] => First Name
            [last_name] => Last Name
            [company] => My Company
            [phone] => (778) 205-6440
            [lead_source] => Lead from Contact Us (Website)
            [recordType] => 01261000000LOPy
            [00N61000004cn5A] => test
            [oid] => MYORGID (Removed for privacy)
            [debug] => 0
            [debug_email] => 0
            [retURL] => /contact-us/
        )

    [headers] => Array
        (
            [user-agent] => Gravity Forms Salesforce Add-on plugin - WordPress/4.4.2; http://www.timiacapital.com
        )

    [sslverify] => 
    [timeout] => 60
)
) 
2016-03-11 18:44:28.859867 - DEBUG --> The `is-processed` header isn't set. This means there were no errors adding the entry. 
2016-03-11 18:44:28.860122 - DEBUG --> Entry 199 was added to Salesforce. Here's the available data:
Array
(
    [headers] => Array
        (
            [date] => Fri, 11 Mar 2016 18:44:28 GMT
            [set-cookie] => BrowserId=iHLDj1x1SpGp8XJ9_zSxiA;Path=/;Domain=.salesforce.com;Expires=Tue, 10-May-2016 18:44:28 GMT
            [expires] => Thu, 01 Jan 1970 00:00:00 GMT
            [cache-control] => private,s-maxage=0
            [content-type] => text/html;charset=UTF-8
            [connection] => close
        )

    [body] => 
    [response] => Array
        (
            [code] => 200
            [message] => OK
        )

    [cookies] => Array
        (
            [0] => WP_Http_Cookie Object
                (
                    [name] => BrowserId
                    [value] => iHLDj1x1SpGp8XJ9_zSxiA
                    [expires] => 1462905868
                    [path] => /
                    [domain] => .salesforce.com
                )

        )

    [filename] => 
)
 
2016-03-11 18:44:28.860300 - DEBUG --> GFFeedAddOn::maybe_process_feed(): Marking entry #199 as fulfilled for sf-web-to-lead

I have a simple Wordpress Gravity Forms contact us form that was previously working fine with Salesforce Web-To-Lead.  Now, no records are being accepted into Salesforce.

Attached is the log, are there any obvious reasons why leads aren't being accepted into SF?


 
Daniel BallingerDaniel Ballinger
If this has been working and then stopped abruptly with no other changes I'd check if the TLS 1.0 disablement critical update (https://help.salesforce.com/apex/HTViewSolution?id=000221207) has been enabled in the target Salesforce Org. 

See also:
Anil VijayendranAnil Vijayendran
We have the exact same problem that started at the same time. How do I check if the TLS 1.0 disablement critical update was enabled and what do I do if it was (or wasn't).
Anil VijayendranAnil Vijayendran
Never mind, figured it out, disabled the update and the form works again. I will let the Gravity Forms people know.