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aditya prasadaditya prasad 

restrict a profile for certain case record having view all permission

Hi,

we have aprofile having view all permission on Case. But we want to restrict theview to users of that  profile for certain Case records.
Case OWD is private. 
How can this be achieved.?

Thanks in advance
Naval Sharma4Naval Sharma4
Hi Aditya,

Owner of a case can see his own cases and if you want users to access other users cases then you have to write sharing rules on case.
Refer this link for case sharing rules - http://help.salesforce.com/apex/HTViewHelpDoc?id=security_sharing_rules_create_case.htm
Let me know if you need more help around this.

Thanks,
Naval