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Erik Haire SalesForce Pilot plugin for excel Office 2016 Support
Hello,
Our company is moving to Microsoft Office 2016 from Office 2013. We use the Salesforce Reports for Excel (Pilot) for some vital reporting to our customers. I do realize this is a designated as a pilot product, but are there plans to enable the plugin using Office 2016?
My experience at this point is that the when I try to install the application it gives me an error that Salesforce Reports for Excel requires Excel 2007, Excel 2010, or Excel 2013. I have attached a portion of the log results listed below. Any information on this would be very helpful.
Thank You
Erik
MSI (c) (94:48) [10:18:27:334]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
MSI (c) (94:48) [10:18:27:337]: Transforming table LaunchCondition.
MSI (c) (94:D0) [10:18:27:342]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (94:D0) [10:18:27:345]: Transforming table Binary.
MSI (c) (94:48) [10:19:08:446]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (94:48) [10:19:08:450]: Transforming table Error.
MSI (c) (94:48) [10:19:08:451]: Product: Salesforce Reports for Excel -- Salesforce Reports for Excel requires Excel 2007, Excel 2010, or Excel 2013.
Action ended 10:19:08: LaunchConditions. Return value 3.
MSI (c) (94:48) [10:19:08:459]: Doing action: FatalError
Action start 10:19:08: FatalError.
MSI (c) (94:48) [10:19:08:461]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (c) (94:48) [10:19:08:464]: Transforming table CustomAction.
MSI (c) (94:D0) [10:19:08:470]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (94:D0) [10:19:08:473]: Transforming table Error.
Info 2826. Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels.
MSI (c) (94:D0) [10:19:08:475]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (94:D0) [10:19:08:478]: Transforming table Binary.
MSI (c) (94:D0) [10:19:08:496]: Note: 1: 2262 2: CheckBox 3: -2147287038
MSI (c) (94:D0) [10:19:08:499]: Transforming table CheckBox.
MSI (c) (94:64) [10:19:08:507]: Note: 1: 2731 2: 0
MSI (c) (94:D0) [10:19:10:138]: Doing action: AI_CleanPrereq
Action start 10:19:10: AI_CleanPrereq.
MSI (c) (94:D0) [10:19:10:138]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (c) (94:D0) [10:19:10:141]: Transforming table CustomAction.
MSI (c) (94:D0) [10:19:10:142]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (94:D0) [10:19:10:145]: Transforming table Binary.
MSI (c) (94:C4) [10:19:10:149]: Invoking remote custom action. DLL: C:\Users\ehaire\AppData\Local\Temp\MSICD2.tmp, Entrypoint: CleanPrereq
Action ended 10:19:10: AI_CleanPrereq. Return value 1.
MSI (c) (94:D0) [10:19:10:216]: Doing action: AI_SHOW_LOG
Action start 10:19:10: AI_SHOW_LOG.
MSI (c) (94:D0) [10:19:10:216]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (c) (94:D0) [10:19:10:219]: Transforming table CustomAction.
MSI (c) (94:D0) [10:19:10:220]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (94:D0) [10:19:10:223]: Transforming table Binary.
MSI (c) (94:54) [10:19:10:228]: Invoking remote custom action. DLL: C:\Users\ehaire\AppData\Local\Temp\MSID21.tmp, Entrypoint: LaunchLogFile
Action ended 10:19:10: AI_SHOW_LOG. Return value 1.
Action ended 10:19:10: FatalError. Return value 2.
Action ended 10:19:10: INSTALL. Return value 3.
MSI (c) (94:48) [10:19:10:368]: Destroying RemoteAPI object.
MSI (c) (94:9C) [10:19:10:377]: Custom Action Manager thread ending.
=== Logging stopped: 3/21/2016 10:19:10 ===
MSI (c) (94:48) [10:19:10:378]: Note: 1: 1708
MSI (c) (94:48) [10:19:10:379]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (94:48) [10:19:10:381]: Transforming table Error.
MSI (c) (94:48) [10:19:10:383]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (94:48) [10:19:10:386]: Transforming table Error.
MSI (c) (94:48) [10:19:10:387]: Product: Salesforce Reports for Excel -- Installation failed.
MSI (c) (94:48) [10:19:10:393]: Windows Installer installed the product. Product Name: Salesforce Reports for Excel. Product Version: 1.0.2. Product Language: 1033. Manufacturer: Salesforce. Installation success or error status: 1603.
MSI (c) (94:48) [10:19:10:397]: Grabbed execution mutex.
MSI (c) (94:48) [10:19:10:397]: Cleaning up uninstalled install packages, if any exist
MSI (c) (94:48) [10:19:10:399]: MainEngineThread is returning 1603
=== Verbose logging stopped: 3/21/2016 10:19:10 ===
Our company is moving to Microsoft Office 2016 from Office 2013. We use the Salesforce Reports for Excel (Pilot) for some vital reporting to our customers. I do realize this is a designated as a pilot product, but are there plans to enable the plugin using Office 2016?
My experience at this point is that the when I try to install the application it gives me an error that Salesforce Reports for Excel requires Excel 2007, Excel 2010, or Excel 2013. I have attached a portion of the log results listed below. Any information on this would be very helpful.
Thank You
Erik
MSI (c) (94:48) [10:18:27:334]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
MSI (c) (94:48) [10:18:27:337]: Transforming table LaunchCondition.
MSI (c) (94:D0) [10:18:27:342]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (94:D0) [10:18:27:345]: Transforming table Binary.
MSI (c) (94:48) [10:19:08:446]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (94:48) [10:19:08:450]: Transforming table Error.
MSI (c) (94:48) [10:19:08:451]: Product: Salesforce Reports for Excel -- Salesforce Reports for Excel requires Excel 2007, Excel 2010, or Excel 2013.
Action ended 10:19:08: LaunchConditions. Return value 3.
MSI (c) (94:48) [10:19:08:459]: Doing action: FatalError
Action start 10:19:08: FatalError.
MSI (c) (94:48) [10:19:08:461]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (c) (94:48) [10:19:08:464]: Transforming table CustomAction.
MSI (c) (94:D0) [10:19:08:470]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (94:D0) [10:19:08:473]: Transforming table Error.
Info 2826. Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels.
MSI (c) (94:D0) [10:19:08:475]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (94:D0) [10:19:08:478]: Transforming table Binary.
MSI (c) (94:D0) [10:19:08:496]: Note: 1: 2262 2: CheckBox 3: -2147287038
MSI (c) (94:D0) [10:19:08:499]: Transforming table CheckBox.
MSI (c) (94:64) [10:19:08:507]: Note: 1: 2731 2: 0
MSI (c) (94:D0) [10:19:10:138]: Doing action: AI_CleanPrereq
Action start 10:19:10: AI_CleanPrereq.
MSI (c) (94:D0) [10:19:10:138]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (c) (94:D0) [10:19:10:141]: Transforming table CustomAction.
MSI (c) (94:D0) [10:19:10:142]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (94:D0) [10:19:10:145]: Transforming table Binary.
MSI (c) (94:C4) [10:19:10:149]: Invoking remote custom action. DLL: C:\Users\ehaire\AppData\Local\Temp\MSICD2.tmp, Entrypoint: CleanPrereq
Action ended 10:19:10: AI_CleanPrereq. Return value 1.
MSI (c) (94:D0) [10:19:10:216]: Doing action: AI_SHOW_LOG
Action start 10:19:10: AI_SHOW_LOG.
MSI (c) (94:D0) [10:19:10:216]: Note: 1: 2262 2: CustomAction 3: -2147287038
MSI (c) (94:D0) [10:19:10:219]: Transforming table CustomAction.
MSI (c) (94:D0) [10:19:10:220]: Note: 1: 2262 2: Binary 3: -2147287038
MSI (c) (94:D0) [10:19:10:223]: Transforming table Binary.
MSI (c) (94:54) [10:19:10:228]: Invoking remote custom action. DLL: C:\Users\ehaire\AppData\Local\Temp\MSID21.tmp, Entrypoint: LaunchLogFile
Action ended 10:19:10: AI_SHOW_LOG. Return value 1.
Action ended 10:19:10: FatalError. Return value 2.
Action ended 10:19:10: INSTALL. Return value 3.
MSI (c) (94:48) [10:19:10:368]: Destroying RemoteAPI object.
MSI (c) (94:9C) [10:19:10:377]: Custom Action Manager thread ending.
=== Logging stopped: 3/21/2016 10:19:10 ===
MSI (c) (94:48) [10:19:10:378]: Note: 1: 1708
MSI (c) (94:48) [10:19:10:379]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (94:48) [10:19:10:381]: Transforming table Error.
MSI (c) (94:48) [10:19:10:383]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (94:48) [10:19:10:386]: Transforming table Error.
MSI (c) (94:48) [10:19:10:387]: Product: Salesforce Reports for Excel -- Installation failed.
MSI (c) (94:48) [10:19:10:393]: Windows Installer installed the product. Product Name: Salesforce Reports for Excel. Product Version: 1.0.2. Product Language: 1033. Manufacturer: Salesforce. Installation success or error status: 1603.
MSI (c) (94:48) [10:19:10:397]: Grabbed execution mutex.
MSI (c) (94:48) [10:19:10:397]: Cleaning up uninstalled install packages, if any exist
MSI (c) (94:48) [10:19:10:399]: MainEngineThread is returning 1603
=== Verbose logging stopped: 3/21/2016 10:19:10 ===
Mark