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sfdc@isha.ax1814 Why standard salesforce phone is not working properly?
Hi ,
Why salesforce standard phone is not formating properly in the contact object .If i will enter 10 digits like 8126578954 it should be
(812) 657-8954.But still it is saving as it is.Can you please help me on this.I tried the same thing in internet explorer as well.But no use
Regards,
Isha
Why salesforce standard phone is not formating properly in the contact object .If i will enter 10 digits like 8126578954 it should be
(812) 657-8954.But still it is saving as it is.Can you please help me on this.I tried the same thing in internet explorer as well.But no use
Regards,
Isha
Salesforce will only format the phone if your User Locale is set to English (United States) or English (Canada). Otherwise the formatted it is entered in is preserved.
This article should provide you with some answers: https://help.salesforce.com/apex/HTViewSolution?id=000181563&language=en_US
You will need to apply your own automatic formatting with a process builder or workflow field update, or trigger.
Thanks,
Richard.