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Kumar Rao 1Kumar Rao 1 

Entitlement - Assign to a Product

Hello Folks,

I see that entitlements can be assigned to a contact or Product. I don't see any option to link entitlement to a product. can some one please through a stone?

Kumar
SLAU ADMINSLAU ADMIN
We did something similiar to where we needed to assign automatically entitlements to our cases.  We needed to created a Process Builder upon case creation which then calls an autoflow.  The autoflow is responsible for looking up the entitlement name and applying it to the case which was just opened.  We haven't used the system for long so I can't speak on behalf of the products object, but I hope this helps.