+ Start a Discussion
Christine_KChristine_K 

Service Console Custom Components

Hello,

I'm trying to implement a Activities Reminder component that displays in the footer bar of the Salesforce Console.  I have the Reminders window displaying open activities.  As long as I already have a tab open and I click on an activity name, the window will open in the console.

If I have no tabs open and click on an activity from the Reminders component, the activity doesn't display but instead I get an error "getPageInfo: Invalid Parameter Value: scc-pt-1"

Is there a way to open the activity in the console without having a tab already open?

Thanks!