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A Reply-to Address not working in case auto response Rule Entry
Hi,
In Case auto-response rule ,I've created one rule entry.In this,at Step 3: I mentioned one email address in Reply-to Address filed.But when I click on reply to the auto response mail , it is not showing the email which I mentioned in Reply-to Address.
Here Created Organization-Wide Email Addresses with the Reply-to Address email id.
In my personal instance , Did the same configuration and is working fine.But I am facing the diffcult in sandbox.
Thanks for the help in advance.
Regards,
A
In Case auto-response rule ,I've created one rule entry.In this,at Step 3: I mentioned one email address in Reply-to Address filed.But when I click on reply to the auto response mail , it is not showing the email which I mentioned in Reply-to Address.
Here Created Organization-Wide Email Addresses with the Reply-to Address email id.
In my personal instance , Did the same configuration and is working fine.But I am facing the diffcult in sandbox.
Thanks for the help in advance.
Regards,
A