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Hitexa SanganiHitexa Sangani 

Urgernt Help !!! Salesforce Programming assigntment not submitted

Hi All,

Salesforce saying my 501 programming not submitted even I changed  my user name (certificationcandidate.dy2hfjy7vafw.eufhxuevvi4y@728427advdev.com to certificationadmin@728427advdev.com. ) as they say in Reminder email and my old created case,Anyone come into this type of scenario ? salesforce certification case support respond taking very long time,Is there way i connect salesforce certification team quick and resolve my issue ? 
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Hello Anil-

The instructions in the "How to Submit Your Programming Assignment" section in the scenario document state:

"In the production organization, locate the user named Certification Administrator and activate and update the user’s email address to certificationadmin@salesforce.com, ensuring that the Generate new password and notify user immediately checkbox is checked.

Once submitted, the application is considered to be final. Salesforce will receive login credentials for the user, enabling the Certification Administrator to access the organization. Upon confirmation of the Certification Administrator user activation, Salesforce will deactivate the candidate’s user."

Unfortunately, none of the email addresses in the org were changed to certificationadmin@salesforce.com and we didn't receive an email about generating a new password so your application was not considered as submitted for evaluation, and your org was not deactivated.

If you'd like to take the Programming Assignment again, you can register for the Sept. 13 testing window through Webassessor.

Kind regards,
Salesforce Certification

--------------- Original Message ---------------
From: Salesforce.com Certification Team [no-reply@salesforce.com]
Sent: 3/10/2016 8:10 AM
To: anilsforce@gmail.com
Subject: Certification Case 00109220: Is it My 501 Assigtment Submitted ?

Thank you for contacting Salesforce Certification. A case has been created for you and your case number is 00109220.

Please expect a longer than normal response to your case Monday March 7 thru Friday March 11, 2016 while the Certification Team is away at Destination Success 2016. Thank you for your patience.

Certification cases are monitored during U.S. business hours, Monday-Friday 8:00 a.m. to 4:30 p.m. Pacific Standard Time.

We recommend that you visit our knowledge base for information about the Certification program: http://certification.force.com/pkb.


Regards,



Salesforce Certification

http://certification.salesforce.com



------ Your Question/Comment ------


Hi,
I Changed username from certificationcandidate.dy2hfjy7vafw.eufhxuevvi4y@728427advdev.com to certificationadmin@728427advdev.com for assignment submission as says in document ,But still login is not revoked or no email says your assignment submitted,So my program assignment submitted or not ?
ref:_00DA0L4YO._500G0tZnWX:ref

Old Created Case and Reply : How to submit programming assignment

Hello-

Please change the username certificationcandidate.dy2hfjy7vafw.eufhxuevvi4y@728427advdev.com to certificationadmin@728427advdev.com.

Best Regards,
Salesforce Certification

--------------- Original Message ---------------
From: Salesforce.com Certification Team [no-reply@salesforce.com]
Sent: 2/8/2016 8:14 AM
To: anilsforce@gmail.com
Subject: Certification Case 00106592: How to submit Andvanced Developer assignment ?

Thank you for contacting Salesforce Certification. A case has been created for you and your case number is 00106592.

We are currently experiencing a high volume of cases. Please expect longer than normal response times. Thank you in advance for your patience.

Certification cases are monitored during U.S. business hours, Monday-Friday 8:00 a.m. to 4:30 p.m. Pacific Standard Time.

We recommend that you visit our knowledge base for information about the Certification program: http://certification.force.com/pkb.


Regards,



Salesforce Certification

http://certification.salesforce.com



------ Your Question/Comment ------


As mention in Assigntment document,I couldn't find user name with Cerification administrator,How could i submit my assignment?

"
In the production organization, locate the user named Certification Administrator and activate and
update the user’s email address to certificationadmin@salesforce.com, ensuring that the Generate new
password and notify user immediately checkbox is checked.

Once submitted, the application is considered to be final. Salesforce will receive login credentials for the
user, enabling the Certification Administrator to access the organization. Upon confirmation of the
Certification Administrator user activation, Salesforce will deactivate the candidate’s user."
ref:_00DA0L4YO._500G0sIgBg:ref

Exam Submission Reminder Email :

Dear Anil,

You must submit your Salesforce Certification Programming Assignment and complete your Essay exam by Monday, February 22, 2016 at 9:00 a.m. Pacific Time (GMT -8:00). Both the Programming Assignment and the Essay exam must be received by the deadline to be eligible for scoring. No exceptions will be made.

Please Note: When you are ready to submit your Programming Assignment, if you cannot locate the user named Certification Administrator in your candidate org, please change the username like the following example:

From (example) certificationcandidate.dy2hfjy7vafw.ummaf3hhp16s@123456advdev.com
To (example) certificationadmin@123456advdev.com

We recommend you schedule your Essay exam early to ensure you can plan accordingly. If you plan to complete the Essay exam via online proctoring, please review the requirements and test your system before your exam date.
http://certification.force.com/pkb/articles/Public_KB/Online-Proctoring-Completing-Your-Exam-Remotely

Please be aware that due to the U.S. President's Day holiday, Salesforce Certification Support will not be responding to cases on February 15, 2016.

Thank you for participating in the Salesforce certification program. If you need assistance, please open a case.

Best Regards,
Salesforce Certification
pconpcon
It's unlikely that anyone from Salesforce University is actually monitoring the forums and will see this post.  I have reached out to them on twitter and hopefully someone will respond.  If nobody response by Tuesday, I will try some alternate contacts to get information for you.
Hitexa SanganiHitexa Sangani
Thanks Pcon,
Please let me know if you get any update.

Thanks,
Anil Savaliya
Tricia AustinTricia Austin
Hi Anil - The Salesforce Certification team has replied to your case a few days ago, please reference the reply for further detail.
Hitexa SanganiHitexa Sangani
Hi Tricia,

Yes,They Replied,On that reply,I replied again with more detail and log ,waiting for new reply.

Since I could n't able to find user 'Certification Administrator' user as mention in assignment document,I created Case 00106592: How to submit Andvanced Developer assignment ? In that reply they say change the username certificationcandidate.dy2hfjy7vafw.eufhxuevvi4y@728427advdev.com to certificationadmin@728427advdev.com (Also Same they said same in reminder email for submission),So I did that,They not said anything for change email address etc.even I changed email address for safe side.

This is not my fault,If they not provided clear information,I submitted my assigntment as they said in case : 00106592 and Reminder email,They should tell all information required for assigntment submission,I hope tricia ,You understand my concern.

Thanks,
Anil Savaliya
Scarlet KleenScarlet Kleen
not sure whether you resolved you issue or not but if it's the latter, you can try contacting salesforce support (https://www.salesforce.com/form/contact/contactme.jsp?d=70130000000Fm5e&internal=true)..i think they can look up your account and give your details regarding it..at least this is what i do with essay help (http://acewriters.org/essay-helper.html) service when there are some erros or complications
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