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Chigi C need help below requirement
Hi all
I have email field on contact object.suppose today i creted on contact then automatically send the email to that contact person after 10 businness workig days.one more thing is which user created that contact record the user email in cc address .how can i achive this can you please give me some suggestions.
Regards
Raju.
I have email field on contact object.suppose today i creted on contact then automatically send the email to that contact person after 10 businness workig days.one more thing is which user created that contact record the user email in cc address .how can i achive this can you please give me some suggestions.
Regards
Raju.
This simply can be acheived through creating workflows.
Go to Setup > Build > Workflow & Approvals > Worfklow Rules and then click on New Rule.
When you create a workflow, create it on the Contact objects.
Name the Rul and have the evaluation criteria evaluate all "Created" records
In the Rule Criteria, add a rul that specifies "Email" "Not equal to" null (blank space).
After you save that you can specify the actions that needed. e.g.
Add a time trigger to email after 10 days to the contact as well as the 'Owner' who created the Contact record.
Thanks.
Regards,
Joey.
Thanks for valuble reply but here how can i put user mail in cc address?
Regards
Raju
In the email alert setup there is a section that indicates where you can add up 5 different email address manually inserted in. This should include these emails in the 'CC' field. By default emails sent from the receipients section is in the 'To' field.
Hope that helps.
Cheers,
Joey.