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Gaby Frydman
No access to contact obj from Force.com
Hi,
Out of the blue, all our forms that collect contact's data stopped working - we checked field level permissions, account role and hierchy sharing, sharing rules, profile permissions and it all seems to give access.
We get one of two errors - either "We are down for maintenance. Sorry for the inconvenience. We'll be back shortly." when submitting this form: https://js-staffing-1480f8a2526-14ab9e6033e.secure.force.com/careers/ContactDetails?id=0032400000DcQAo
Or just a cpu timeout on this one: http://js-staffing-1480f8a2526-14ab9e6033e.force.com/candidates/jsforms__forminclude?formId=a1R240000003l4eEAA&ContactId=00324000008KOq4&idDetails=00324000008KOq4
Forms on any other object work fine. Debug log does not help at all - when the Save function is called it crashes (for the first error type) and debug does not show anything unusual for the second form.
Both of these forms worked fine a week a go, and apart from instaling Conga and maybe creating a few custom objects, nothing much has changed.
Whats more bizzare is that we also get the error "Error: Request Entity Too Large: head"
Any idea where to start looking?
Out of the blue, all our forms that collect contact's data stopped working - we checked field level permissions, account role and hierchy sharing, sharing rules, profile permissions and it all seems to give access.
We get one of two errors - either "We are down for maintenance. Sorry for the inconvenience. We'll be back shortly." when submitting this form: https://js-staffing-1480f8a2526-14ab9e6033e.secure.force.com/careers/ContactDetails?id=0032400000DcQAo
Or just a cpu timeout on this one: http://js-staffing-1480f8a2526-14ab9e6033e.force.com/candidates/jsforms__forminclude?formId=a1R240000003l4eEAA&ContactId=00324000008KOq4&idDetails=00324000008KOq4
Forms on any other object work fine. Debug log does not help at all - when the Save function is called it crashes (for the first error type) and debug does not show anything unusual for the second form.
Both of these forms worked fine a week a go, and apart from instaling Conga and maybe creating a few custom objects, nothing much has changed.
Whats more bizzare is that we also get the error "Error: Request Entity Too Large: head"
Any idea where to start looking?
Was there other changes in security etc.? Any chance the Conga installation is interfering with your form?
Thx