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Jonathan Meltzer 8Jonathan Meltzer 8 

How to edit someone else's console app?

Greetings!  My manager (who has the same SF profile as me, and we are both admins) has created a Console App for our Tech Support folks.  I want to edit his app to add a new icon and maybe some functionality, but while I can see the console app in the App Menu area of the Setup, I cannot see it anywhere else and I cannot figure out how to make changes to it.  What permissions am I missing?

Thanks for any help.
Best Answer chosen by Jonathan Meltzer 8
Jonathan Meltzer 8Jonathan Meltzer 8
Figured it out - I needed to have the Service Cloud license.

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Rain.Rain.
Hi

Check if your profile has the "Customize Application" permission turned on. It's under Administrative Permissions tab.
Jonathan Meltzer 8Jonathan Meltzer 8
Our profile (remember, the person who created the console app has the same profile I do) does indeed have this permission.  Thank you though.
Jonathan Meltzer 8Jonathan Meltzer 8
Figured it out - I needed to have the Service Cloud license.
This was selected as the best answer
Rain.Rain.
Hi

Right! Are you looking at the right place then? 
Setup > Create > Apps