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rajesh reddy 3rajesh reddy 3 

Am unable to make a call for Leads through (Inside sales and CTI)

Hi All,

I have installed app from app exchange (Inside sales) when am making the call from opportunity, contact and account it is working fine,
When am making call to lead saving the call results record is not saving and it is throwing the error

// Error Message 

The following error(s) occurred while trying to save your call log:
You can't relate a lead to an account or other object.

Any one help me out on this issue advance thanks 

Regards,
Rajesh
Dutta SouravDutta Sourav

Hi Rajesh,

It sems that the error is coming for this:

User-added image

However, I would recommend you to contact with the provider of the App.

Kind Regards,
Sourav.