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Marcel dos SantosMarcel dos Santos 

Customize Chatter notifications email contents

Is it possible to customize the email notifications sent to users for Chatter events?

More specifically, when a user creates a feed item, gets a comment to a feed item or comments following theirs, Salesforce sends an email notification. I couldn't find any email template, nor trigger, nor any other means to change the email content.

I was searching and found in the following links that that was not possible.


As the replies and idea were created many years ago, I would like to know if it still is not possible to customize the email notification sent to the users. If that is still the case, what are the alternatives? Should I mass update all the users preferences to not be notified on Chatter events and create a trigger to email users with a custom email template for all these events (feed creation and comments).
same question!