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Ian Carswell 13
Error logging into Salesforce org with custom URL from Force.com IDE
I am getting the following error from Eclipse (Kepler) when trying to login to our Production org which uses a custom url:
I have no problems accessing the Org via the dataloader using the same credentials.
Unable to fetch organization details for [myusername]
Element {urn:soap.sforce.com}returnFieldDataTypes invalid at this location
Element {urn:soap.sforce.com}returnFieldDataTypes invalid at this location
I have no problems accessing the Org via the dataloader using the same credentials.
Other(Specify)
" option to specify a Hostname that matches your custom url. E.g.https://universalcontainers.my.salesforce.com
Do you get any messages in the Salesforce Login History? If something shows up it would atleast indicate that the API request is reaching Salesforce. It would probably also indicate problems with missing security tokens or untrusted IP addresses.
Can you access any other orgs with Eclipse? Maybe a free dev org? That would help isolate the issue to either the Eclipse setup or the org in question.
As of today, Jan 14,, most (but, not all) of the sandbox instances have been updated to v36. *None* of the production instances have been updated yet.
If you are trying to connect to an organization that is still on the old version of the API, you will see that error.
I've tried connecting to my cs23 instance (v36) and I am able to connect fine.
I tried connecting to my na15 instance (v35) and I see the error above.
If you are still trying to use it on an older, v35 instance, then you can select to install v35 (as shown in the screenshot above).
If you have already installed v36, you need to uninstall it first.
I updated my question to point to this post.