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Shreekant Sahu Salesforce Omni-Channel limits have changed.
Salesforce Omni-Channel has two limits.
1-Current Pending Service Routings
2-Current Pending Service Routing Rate per Hour
In Developer or Partial copy sandboxes, the limits were 1000 and 500 respectively.
But now the Developer sandbox limit is increased to 6000 and 3000 respectively, whereas the Partial copy sandbox limit is still 1000 and 500.
So I searched regarding this change in limits. But didn't get anything from Salesforce release notes or anywhere else.
Does anyone have any information regarding this change?
Thanks