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Dilyan DimitrovDilyan Dimitrov 

Zendesk New Ticket Layout in Salesforce

Hello, I would like to know how in the Zendesk New Ticket Layout in Salesforce I can make the Requester Name and the Requester Email to be not required and to make the Group and the Assignee field required? Plese find attached the screenshot of the Zendesk New Ticket Layout in Salesforce with the respective fileds.

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Regards,

Dilyan