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ShadowlessKickShadowlessKick 

Reapply release to Sandbox

The Spring '16 preview had been applied to our Sandbox.  A design refresh from our production version was applied to the Sandbox.  How can we get the the Spring '16 preview back?
Best Answer chosen by ShadowlessKick
Swayam@SalesforceGuySwayam@SalesforceGuy
Hi,

You need to contact Salesforce Support, Might have to raise a case. From producation user Go to Help and Training and click on Contact Support


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Thanks,
Swayam

All Answers

Swayam@SalesforceGuySwayam@SalesforceGuy
Hi,

You can re apply the perview after 1 Jan 2016. You have to wait for final release in production.

Please look this (https://www.salesforce.com/blog/2015/12/salesforce-spring-16-sandbox-preview-instructions.html)

Hope this helps,

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Thanks,
Swayam
ShadowlessKickShadowlessKick
Thanks you for responding.  From what I understood out of that document is that I have to "Request" a preview refresh? The person that normally handles this is out of the office.  How is this done?  Sounds like it just happens.
Swayam@SalesforceGuySwayam@SalesforceGuy
Hi,

You need to contact Salesforce Support, Might have to raise a case. From producation user Go to Help and Training and click on Contact Support


--
Thanks,
Swayam
This was selected as the best answer
ShadowlessKickShadowlessKick
Thank You.