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Stephanie Zimmerman 9Stephanie Zimmerman 9 

Steps for Monitoring API Requests

Hi,

I've read many differents things online from Salesforce and help groups for monitoring API usage. I know that I can see overall API usage from System Overview in Setup. I know that there is the API Calls Made Within Last 7 Days report which shows SOAP requests. I know that I can download event logs for a more detailed analysis. 

My issue is that my company is routinely coming close or going beyond 85% usage (our allowance is 36,000 calls). I am trying to see where all of these calls are coming. The API Calls Made Within Last 7 Days shows max 12,000 calls in anyone day. Any recommendations on how to easily decipher the Rest API calls that are being made--which I assume counts for everything else. I've downloaded Event logs for a 1 day in a csv file but there are perhaps 2000 records max. 

I would really appreciate any recommendations on how to determine where 30,000+ calls are coming from. Our majors 3rd party apps are Docusign and FormAssembly. 

Thanks!
Stephanie