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Mathilde DuteilMathilde Duteil 

Unable to edit an account - attempt always ends in Salesforce bugging

Every time we try to edit an account in Salesforce, we cannot open it and Salesforce ends up bugging and crashed. Thanks for the help you could give to solve this problem.
Gyanender SinghGyanender Singh
Hi Mathilde,

Please let me know your whole requirement in brief and send the screen shot of your error.

Thanks,
Gyanender Singh
07503868174
Abhi_TripathiAbhi_Tripathi
Please check do you have permission to edit the account or not, or please raise a case to salesforfce for it.
Mathilde DuteilMathilde Duteil
Hi Gyanender,

The brief is really simple: every time we try to edit an account, the page starts uploading, but never opened and end up with a message from the browser saying that the page isn't accessible. This problem only accours with the Lightning Experience. Would you know the reason by chance?

Thanks,
Mathilde
Gyanender SinghGyanender Singh
Hi Mathilde,

Please check the permission in your lighting and allow the edit permission for accout,

Regards
Gyanender Singh
Mathilde DuteilMathilde Duteil
Gyanender,

Would you mind to explain me how to do that, because I have checked the permission in lighting and they look correct (see screen shot below)? Maybe I am not looking at the right place and I would be grateful if you could help. 

Screen shot of permissions

Thanks,
Mathilde