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Matthew BracewellMatthew Bracewell 

Update the Case Assignment Rules based on clicking a button

Hi All,

We use the case assignment rules within our business and they work well

I currently have these marked as default on the page layout so it automates this.

However users want the ability to save and check a case before pushing it through the rules. Is it possible to attach some code to a custom button that will push the case through the assignment rules if they want to?

Thanks Matt
UC InnovationUC Innovation
The following link might help:

http://salesforce.stackexchange.com/questions/73837/reassign-an-existing-case-using-active-assignment-rules