Apex Code Development You need to sign in to do that
Don't have an account?
Matthew Bracewell Update the Case Assignment Rules based on clicking a button
Hi All,
We use the case assignment rules within our business and they work well
I currently have these marked as default on the page layout so it automates this.
However users want the ability to save and check a case before pushing it through the rules. Is it possible to attach some code to a custom button that will push the case through the assignment rules if they want to?
Thanks Matt
We use the case assignment rules within our business and they work well
I currently have these marked as default on the page layout so it automates this.
However users want the ability to save and check a case before pushing it through the rules. Is it possible to attach some code to a custom button that will push the case through the assignment rules if they want to?
Thanks Matt
http://salesforce.stackexchange.com/questions/73837/reassign-an-existing-case-using-active-assignment-rules