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Swamy PSwamy P 

How to capture mail response in Salesforce Objects for the Email which we sent from Salesforce

Hello Everyone,

Do we have any mechanism to capture Mail response for the Mail which we sent from Salesforce?

Example: I sent an email to customer from Contact record, if my customer replies back on the same Email-ID, than I've to capture that in the Same Contact Record. 

Please share your Ideas/Solutions.

Thanks in advance...
SandhyaSandhya (Salesforce Developers) 
Hi Swamy,
 

Please check below link for similar discussion.

http://salesforce.stackexchange.com/questions/60593/need-to-capture-email-reply-in-salesforce

 https://www.quora.com/Is-there-a-way-to-get-the-reply-from-an-email-in-Salesforce-if-sent-to-a-Salesforce-contact
 
Hope this helps you!

Please accept my solution as Best Answer if my reply was helpful. It will make it available for other as the proper solution. If you felt I went above and beyond, you can give me kudos.
 
Thanks and Regards
Sandhya