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Jackson DiasJackson Dias 

Live agent question

whats is live agent in sfdc and what are the steps to sucessfully implement it ? Thanks
Amit Chaudhary 8Amit Chaudhary 8
Please check below post for step by step process
1) http://amitsalesforce.blogspot.com/2016/08/live-agent-implementation-setting-up.html

What is Live Agent

Now days customers expect fast replies and quick resolutions. With Live Agent web chat, We can give them quicker responses to their queries. Live Agent provide users the ability to interact with the agents through web chat to get more information about specific product or queries

Let us know if this will help you